Quality, safety and governance
Systems that keep people safe
Garkazi Care is developing and maintaining the governance, workforce and quality systems required for its approved service activities.
Our commitment
Safeguarding is everyone's job, every day
Good governance is what makes culturally grounded care sustainable. We build the systems first, and we describe them honestly.
Emergencies
If someone is in immediate danger, call 000. Child-safety concerns should be reported through the appropriate Queensland Government reporting channel.
Safety of children and participants
- Child safety as a whole-of-organisation responsibility
- Participant safety and freedom from harm, neglect and abuse
- Human rights, dignity, choice and control
- Mandatory reporting obligations understood and acted on
- Incident management, review and learning
Workforce and screening
- Working with Children screening for relevant roles
- NDIS worker-screening requirements where applicable
- Safe recruitment, credential verification and referee checks
- Professional supervision and practice reflection
- Ongoing training and cultural capability development
Governance and integrity
- Risk management and risk registers
- Conflict-of-interest identification and management
- Related-party transparency
- Record keeping and secure information management
- Business continuity planning
- Insurance appropriate to service activities
- Cultural governance and community accountability
Privacy and feedback
- Privacy, confidentiality and consent
- Complaints and feedback welcomed without disadvantage
- Advocates and support people supported to participate
- Continuous improvement informed by what people tell us
Certification and registration
Garkazi Care does not claim certifications, accreditations or registrations that are still being pursued. Where a certification is achieved, it will be published with the issuing body and scope.
Insurance and credentials
Insurance policy numbers, certificate numbers, personal details and expiry dates are not published. Evidence of cover and clearances is provided directly to funders, partners and procurement processes on request.
Take action
Raise a concern, or tell us what is working
You will not be disadvantaged for raising a concern, a complaint or a suggestion.
Our website forms are not an emergency service and are not monitored around the clock. If someone is in immediate danger, call 000. Child-safety concerns should be reported through the appropriate Queensland Government reporting channel.