Illustrative image of an Aboriginal or Torres Strait Islander community-services worker taking a referral call.

Referrals

Make a referral or enquiry

We welcome referrals from statutory agencies, community organisations, health services, schools, families, carers and people referring themselves.

1. Send the referral

Complete the form with brief, factual information. Avoid detailed sensitive information at this stage.

2. We make contact

We acknowledge the referral and arrange a secure way to discuss the details with you.

3. We confirm what is possible

We talk openly about capacity, timeframes, funding and any requirements before anything commences.

This form is not for emergencies

If someone is in immediate danger, call 000. Child-safety concerns should be reported through the appropriate Queensland Government reporting channel. Our forms are not monitored around the clock.

Privacy

Information you provide is handled confidentially and used only to respond to your referral. Please do not upload sensitive documents through this form — we will arrange a secure channel.

Referral form

Tell us who the referral is for

Fields marked required help us route your referral to the right person quickly.

Referral type (required)

Service stream (required)

Your name (required)

Your role or relationship (optional)

Organisation (if applicable) (optional)

Email (required)

Phone (required)

Community or region (required)

Initials or first name of the person being referred (optional)

Please do not include full identifying details at this stage.

Age or age range (optional)

Cultural identity (optional) (optional)

Only if the person has agreed to share this. It helps us plan culturally appropriate support.

Brief summary of support needed (required)

Keep it brief and factual. We will arrange a secure channel for detailed information.

Timeframe (optional)

Where required, I have the person's consent (or lawful authority) to make this referral. (required)

I understand this form is not an emergency service and is not monitored around the clock. (required)

This form is not monitored 24 hours a day and is not an emergency service. If someone is in immediate danger, call 000. Child-safety concerns should be reported through the appropriate Queensland Government reporting channel.